Donít miss out on
PiP news! Please give the surgery your
address and receive
this will keep
you up-to-date with important information as well as
providing a better understanding of the
services our surgery provides.
Everyone is welcometo an Open
Meeting at the Wallingford Medical
Centre on Saturday 12th July starting at
We will be focusing on the appointment
system at the meeting.
PiP are working closely with the
Practice on areas of concern that were
highlighted in the Patient Satisfaction
Survey. The appointment system is always
a hot topic and we would welcome all
your input into the discussions on how
we can improve it.
We are very keen that patients know
about the On-line services such as
booking appointments, ordering repeat
prescriptions and later in the year
accessing your medical records on-line.
We will have demonstrations and
information on all these services at the
In these challenging
times of increased demand and reduced
resources PiP supports the practice in
its aim to ensure that those with the
greatest clinical need are seen in a
timely manner and are helping the
practice with patient education to
ensure all patients understand how the
appointment system works in order to
Now is the time
to participate in
discussions and to give the practice any
constructive ideas you may have to
improve the system.
We hope you will come
along on 12th July. On this occasion
there will also be a very brief AGM for
members of PiP to approve the
appointment of the Core Group Members
and to receive a written report of our
work during the past year.
This is your Practice so come along
and join in the discussions. Your
support is vital to PiP and the
questions/concerns you may have
regarding this message, please send
to the following:
The Practice will be inspected by the Care
Quality Commission (CQC) on Thursday 10th July
2014. The Inspectors will be speaking to patients and will
be present in the waiting room for most of the day. If you
are coming to the Practice on that day please be aware that
you may be approached by a CQC Inspector to give your
opinion on our service.
have comment cards in the waiting room, provided by the CQC.
If any patient would like to pop in and fill in a comment
card they will only be seen by the CQC Inspectors and will
form part of our Inspection report.
Dear Patient, if you would
like to opt out,
to find out more or
■0300 456 3531
- M-F 8am-8pm If you decide to go
ahead, print off the form and bring it into the
surgery so it can be entered into your notes.
Find out how the
NHS is upgrading its information systems. This is an opportunity for each of us to help the
NHS provide high quality care for all.
The Video plays Via NHS Choices click here
They did it...
Walking the Moonwalk
Kathy Mcdermott - Practice Nurse
Becci Gidley - Dispenser 26 miles - Central London - through the night - in
the rain - in a bra. Our girls did it, 8.5 hours through the night
uniting against breast cancer...
A change to how you request
Repeat Prescriptions On-line
From 01st May 2014 you will be
able to request your repeat medication using your Vision
On-line Services accounts (VOS).
Request via VOS are both secure and
Requesting your prescriptions via our
will remain until further notice.
make an appointment, request a repeat prescription? Use the link
below to log into your
Wallingford Medical Practice ID:
Don't have a
account?Click here to
request the necessary details
or ask at reception next time you are at the surgery.
out more about this change in service,
A big thank you to PiP and the 1000+
Patients who had an involvement with this Years Patient-Practice
To view the
results/feedback from the survey, click here.See if many
others share your opinions/experiences.
A date for your diary:
for a fun and informative Open Day at the Medical Practice.
Appointment System Poster Campaign
Click hereto view our
Reception Poster Guide on how our Appointment System works
and how your actions can help.
Minor Illness Clinic
The following conditions can be booked into the Nurse led
minor illness clinic - red slots Over 2 years of age only (Discretion of
clinician). n.b. A number of our nursing team have had
specialised training in order for them to both diagnose and
treat the following Minor illness conditions.
Cough, wheeze, breathlessness
Including pain and deafness
Including itch, pain, stickiness and redness
Flu like illness:
Any rash, itch, spots
Including pain, difficulty swallowing, swollen glands