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Welcome to Wallingford Medical Practice

 

Situated in the market town of Wallingford, in purpose built premises located next to the Community Hospital we have over 16,000 patients in Wallingford, Cholsey and surrounding villages.  We are a dispensing practice, which means that patients living more than a mile from a chemist can collect their medications from our friendly dispensary.  We offer a full range of primary care services, with appointments available Monday-Saturday.

We hope that our new website will give our patients the information they require in an easy and convenient format.  Not only does the site provide information about how the practice operates on a day to day basis but it also provides a wealth of information about health matters which we hope will be useful.  Please do let us know what you think.

We are constantly aiming to provide a better service for our patients despite the ever increasing pressures and constraints of the NHS.  We would encourage patients to become involved in our patient participation group as a way of helping us make changes.

Car parking

CAR PARKING CHARGES INTRODUCED BY OXFORD HEALTH NHS FOUNDATION TRUST NOW APPLY TO THE ENTIRE SITE. 

PARKING IS FREE FOR THE FIRST 30 MINUTES BUT YOU MUST DISPLAY A TICKET FROM THE MACHINE FOR THIS PERIOD.  HOWEVER SOMETIMES APPOINTMENTS TAKE LONGER THAN EXPECTED, MAKING THE DOCTOR OR NURSE YOU ARE SEEING UNAVOIDABLY LATE.  PLEASE HELP TO AVOID DISRUPTION BY ALLOWING ENOUGH TIME TO PAY AND DISPLAY.  HAVE THE CORRECT CHANGE READY AS OUR STAFF DO NOT HAVE ACCESS TO CASH.

CHARGES: 1.5 HOURS £1    2.5 HOURS £2    3.5 HOURS £3    OVER 3.5 HOURS £4   

Patient parking is only in the area beyond the surgery.  The spaces on the drive in are for hospital staff with permits only.  Parking in this area, even with a ticket will result in a fine.

 Improving turnaround time for prescription requests

Please can we encourage everyone to register for online services via EMIS Patient Access to order their repeat prescriptions (and make appointments).  Prescriptions ordered this way go directly to the GP's inbox, thereby reducing the extra steps in the process when requests come via slips of paper, emails and via the pharmacies (each of these requires a member of staff to put the request onto the computer manually).  Requests coming in via Patient Access will be processed faster and can go directly to the pharmacy (or our dispensary, if applicable).  The more patients that do this, the more staff time that can be freed up to allow us to improve the service we provide.

For more details of how to register for online services, please see the 'Online Services' page of our website.

Improving access at the practice

We know that at times it can be difficult to get through to the practice by telephone to make an appointment.  We woud like to encourage as many people as possible to register for online services via EMIS Patient Access as this allows you to make appointments online.  Online appointments are released at the same time of day (8.30am for the vast majority of same day appointments, with some available 24 hours in advance as well as more routine appointments available to book in advance) as those available to book via the telephone or in person.  Using this service will allow you to make an appointment without waiting for the telephone to be answered, and will also reduce the number of calls the practice receives, freeing up the phone lines for those who do not have online access.  You can even download an app to your smartphone, allowing you to make an appointment whilst out and about.

 For more details of how to register for online services, please see the 'Online Services' page of our website.

 

Flu immunisation now available for those who are eligible.  Our next flu clinic is Saturday 5th November.  Please telephone the practice after 10.30am to make an appointment.  Please click here for more information about who is eligible for flu vaccination.

 

Wallingford Community Hospital ward cover is currently being provided by Dr Paul

3rd September - 31st December

 

From the 3rd September until the 31st December, Dr Paul will have reduced appointment availability as he is on duty during this time to care for the patients at Wallingford Hospital.

 

All Partners share the responsibility for this on a 3 month rota basis and we will keep you informed as it changes.  You will be offered an appointment with another GP if Dr Paul does not have an appointment available.  

 

Thank you

 

 

(Site updated 29/11/2016)
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