 |
Did
Not
Attend
For the Period:
■
01/10/2011 – 31/12/2011
■
Total lost appointments =
588
|
Dr DNA = 254 -
Practice Nurse DNA = 217 - Phleb/HCA DNA =
117
Patients lost
a total of 588 appointments that is 24 less than over the
last quarter period 01/07/11 - 30/09/11.
The overall loss is due to appointments not being attended / cancelled
If you're unable to make an
appointment for any reason please inform the surgery as this
could be used to help another patient.
The surgery has a dedicated
cancellation line:
■
t:
01491 821780
Or you can call the surgery
on it's normal number if you'd like to discuss this or any other
matter on:
■
t:
01491 835577
- option 7 to
cancel - (Please listen to message)
