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To provide secretarial support for all doctors in the practice


The post holder will need to be a highly organised individual who can prioritise workload in an efficient manner.

  • Ensure the efficient and accurate word processing of all letters and documentation as required by the doctors in the practice.
  • Ensure that patients with queries regarding referral letters are dealt with promptly and courteously.
  • By using the EMIS medical system ensure the correct entry of data into patient records as required and directed.
  • Ensure that all letters both incoming and outgoing to the practice are dealt with according to practice protocols.
  • Operate the Choose & Book referral system for all appropriate referrals leaving the practice.
  • Ensure that requests for patient medicals are dealt with promptly and efficiently.
  • Understand the flow of patient information through the practice.
  • Respond to all queries and requests for assistance from patients and other visitors, whether by telephone or in person.
  • Undertake photocopying and shredding as and when necessary.
  • Any other delegated duties considered appropriate to the post


  • An understanding, acceptance and adherence to the need for strict confidentiality.
  • Have undertaken RSA typing training
  • Excellent computer and keyboard skills
  • An understanding of data entry and retrieval on computer system
  • An ability to use own judgement, resourcefulness, common sense and knowledge to respond to patients’ enquiries and requests.
  • Excellent communication skills.
  • Attend staff meetings and training sessions when required to do so.
  • Cover for holidays and sickness
  • Previous NHS or medical experience is preferred

Please apply with a covering letter and current CV by email only to: 

Debra Perry, Wallingford Medical Practice, Reading Road, Wallingford OX10 9DU

Email:  Tel: 01491 835577

Closing date for applications: 12th October 2018





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