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Practice Management

Debra Perry (f)

Tel: 01491 821760


e-mail: deb.perry@nhs.net


The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Administration

Fiona Edwards

Operations Manager

Andrew Knight

IT Manager

Jo Spicer

Chronic disease recall / Summariser / New Patient Liaison 

Mandy Denslow

Records Summariser

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
Kim Wise

Reception Manager

Annette McBride

Registration Administrator

Ann Morley
Josie Peacock
Emma Richardson
Ros Hewett
Hayley Muggleton
Amanda Dunham
Marie Walker (f)
Angie Plumridge
Debbie Bancroft

Secretaries

Secretarial Team

Jan Lowden
Lucy Cranswick
Sally Murrell
Samantha Bernstein
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