Wallingford Medical Practice

Providing NHS services
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Care Navigator – Lisa Davies

We have a new role within the practice which allows us to provide coordinated person-centred care and support. Care navigation is an emerging idea in the UK, with growing evidence demonstrating benefits for patients and carers. Lisa works closely with the GPs to act on behalf of them if they do not need to be involved. With our Care Navigator acting as the middle person for a number of things such as hearing aid referrals, patient and carers support and district nurse communication, this frees up some of the GPs time to focus on other areas of support for patients.